Current Operating Status - Alaska VA Healthcare System
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Alaska VA Healthcare System

 

Current Operating Status

Situation Update

As of Wednesday, June 17, 2020 11:40 AM AKDT

If you have symptoms of fever, cough, and shortness of breath, call us at 257-4700, Option 2 then Option 1, before visiting us. For other concerns, you may be able to access VA care from home by phone or using VA virtual care options.

To protect our patients and staff, effective immediately the Alaska VA will screen everyone entering any of our clinics. No one under 18 (including infants) will be allowed access into any Alaska VA facility until further notice.

The Veterans Benefits Administration (VBA) Regional Offices will be closed to the public starting March 19. The Veterans Benefits Administration (VBA) Regional Offices will be closed to the public starting March 19.

Regional offices will remain open, but will no longer accept walk-ins for claims assistance, scheduled appointments, counseling and other in-person services. This decision protects our older Veterans and those with underlying conditions as well as our employees.

Veterans can continue to get information about benefits or file a claim for benefits by visiting our website at www.va.gov. Veterans with claims specific or other questions may request information via Inquiry Routing & Information System (IRIS) or telephone at 1-800-827-1000.

VBA benefits and services provided to Veterans, families, and survivors will continue to be delivered throughout the duration of COVID-19 impacts.

Thank you,
Veterans Benefits Administration

Facility Status

Parent Facility
Anchorage VA Outpatient Clinic and Anchorage Regional Office Normal Hours
Community Based Outpatient Clinics
Fairbanks (Fort Wainwright), Alaska Normal Hours
Juneau VA Outreach Clinic, Alaska Normal Hours
The Alaska VA Healthcare System and VBA is fully operational.
Kenai, Alaska Normal Hours
Mat-Su (Wasilla), Alaska Normal Hours

Telephone Numbers

  • Emergency: 911
  • Veterans Crisis Line: 1-800-273-8255 (Press 1)
  • 24 Hour Nurse: Monday-Friday
    8:00 am-4:00 pm
    1-888-353-7574 x4710
    Evenings & Weekends
    1-888-353-7574, press 1, then 1 again
  • Change Your Appointment: Alaska VA Healthcare System & Regional Office
    907-257-4700, option 2, then 2 again
    Fairbanks CBOC
    907-361-6370, option 1
    Kenai CBOC
    907-395-4100, option 2
    Mat Su CBOC
    907-631-3100 or
    1-866-323-8648
  • Media Inquiries: 907-257-5460/5490 or 907-301-4160
  • National Veterans Helpline: 1-800-507-4571
  • Patient Locator: Not Available
  • Pharmacy Refill: 1-877-750-4790
  • Staff Locator: Not Available
  • Telephone Care: Monday-Friday
    8:00 am-4:00 pm
    1-888-353-7574 x4710
    Evenings & Weekends
    1-888-353-7574, press 1, then 1 again

Alaska Emergency Personnel

Sheryl Chesnutt, 907-257-7463
Chief Famcilities Management

COOP POC: Scott Kelter, 907-257-5460

Recorded Emergency Messages by Phone: 257-6900 or toll free at 1-888-353-7574, ext. 6900