Alaska VA Healthcare System
Contact the Alaska VA Healthcare System
Alaska VA Healthcare System offers a variety of health services to meet the needs of our nation's Veterans. For additional contact information you may also view our phone directory or A to Z List of Services. For Telecommunications Device for the Deaf (TDD) services, Dial 711.
Our hours of operation are Monday through Friday, 7:30 a.m. - 4:30 p.m.
Please contact our telephone triage line (907) 257-4710 if you need medical advice, have a question about your medication, or need to schedule a non-urgent appointment.
Schedule an Appointment
If you have a compliment, complaint, or other issue which you believe requires resolution, please contact one of our patient representatives. Their contact information is available on our customer service page.
The Transition and Care Management Program
Lester Guantt, RN, Program Manager
Phone: (907) 257-4854
Toll Free: 1-888-353-7574, ext. 7432
Michael Pascale, Transition Patient Advocate
Phone: (907) 257-7435
Toll free: 1-888-353-7574, ext. 7435
Women Veterans Programs
Melody Quesenberry, RN, MSN
Phone: (907) 257-4737
Toll free: 1-888-353-7574, ext. 4737
Military Sexual Trauma
Military Sexual Trauma (MST) Coordinator:
Lahela Jorgenson, PsyD
Phone: (907) 257-4908
Toll free: 1-888-353-7574, ext. 4908
Former POW Advocate & Caregiver Support Coordinator
Roland Cabiad, RN
Phone: (907) 257-7439
Toll Free: 1-888-353-7574, ext. 7439
Release of Information
If you need to get information from your medical records, please contact our Release of Information Office at (907) 257-4735.
Inquiry Routing and Information System
VA has established an inquiry routing and information system which provides answers to frequently-asked questions. You may also use this system to submit a comment, question, or concern.
Members of the news media should contact our Public Affairs Office at (907) 257-5490.
To report problems with this website, please Contact the Webmaster.