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Alaska VA Healthcare System


Leadership Team

Portrait of Timothy Ballard, MD, MS

Timothy Ballard, MD, MS | (907) 257-5460


Dr. Ballard was appointed as the Director, Alaska VA Healthcare System (AVAHS) on July 11, 2016. As the Director of the Veterans Affairs Integrated Health Care System of the largest and harshest state in the union, Dr. Ballard works with Department of Defense, Tribal and Coast Guard health care systems and provides inspirational leadership and management to a trained staff of over 550 personnel who make up the Anchorage VA Outpatient Clinic, a 35 bed Domiciliary Care for Homeless Veterans, 15 bed Substance Abuse Residential Rehabilitative Treatment Program, 10 bed Intensive Care and 24 bed Medical Service Units at the Joint Venture Hospital on Joint Base Elmendorf Richardson, 3 Community Based Outpatient Clinics (Fairbanks, Kenai and Mat-Su), 2 Outreach Clinics (Homer and Juneau), a Compensated Work Therapy/Veterans Industries Program, Compensated Work Therapy Transitional Residence, and a Joint Program of Supported Housing with the Department of Housing and Urban Development (HUD/VASH).

Portrait of Scott Kelter

Scott Kelter | 907-257-5460

Interim Associate Director

Portrait of Francisco Hurtado, RN, BSN, MHA, NA-BC

Francisco Hurtado, RN, BSN, MHA, NA-BC | 907-257-5460

Associate Director for Patient Care Services/Nurse Executive

Mr. Francisco Hurtado, RN, MHA, MBA, NA-BC; was appointed as the Associate Director for Patient Care Services/Nurse Executive at the Alaska VA Healthcare System in April 2017.

Prior to working for the Alaska VA Healthcare System, Mr. Hurtado held several critical positions including Chief Nurse of Primary Care Services, Chief Nurse Acute Care, Chief Nurse Inpatient Mental Health and Emergency Department, Chief Nurse Mental Health and DOD Joint Venture, Acting Chief of Quality Management at the VA Northern California Health Care System (VA NCHCS).

He has over 16 consecutive years with the Department of Veteran Affairs and over 22 years total of progressive leadership experience working in various organizational environments.

Mr. Hurtado has over 23 years of military experience with two active overseas tours; Germany 2004-2005 as an Operating Room Nurse, and Iraq 2008-2009 as Chief Nurse Detainee Operations Iraq. Currently he continues to serve as Field Grade Officer, Lieutenant Colonel in the United Stated Army Reserve. His current assignment since June 2015 to the present is serving as Detailed Inspector General for the 807th MCDS.

Portrait of Cynthia Joe, MD

Cynthia Joe, MD | (907) 257-5460

Chief of Staff

Cynthia A. Joe, M.D., became the Chief of Staff of the Alaska VA Healthcare System (AVAHS) on May 11, 1998. During Dr. Joe's tenure, the AVAHS has expanded its presence in Alaska with the success of the VA/DoD Joint Venture Military Treatment Facility (JVMTF) at Joint Base Elmendorf Richardson, Fairbanks VA Community Based Outpatient Clinic co-located at Bassett Army Community Hospital, Fort Wainwright, Kenai VA CBOC in 2001, Mat-Su VA CBOC in 2009, Homer VA Outreach Clinic in 2009, and the Juneau VA Outreach Clinic in 2010.
Dr. Joe's clinical and administrative experience includes both VA and other federal agencies. She is a member of the VA/DoD JVMTF Executive Committee and Joint Venture Business Operations Committee; chairs the AVAHS Professional Staff Committee and Medical Executive Committee. She is a VA clinical representative to the Alaska Federal Health Care Partnership and a member of the Clinical Team of the Alaska Federal Health Care Access Network (the nation's largest Tele-medicine project).
Dr. Joe is an Arkansas native who graduated from Northeast Louisiana University. She received her medical degree from the University of Arkansas for Medical Sciences and completed her Internal Medicine residency at the University of Oklahoma Health Sciences Center, Tulsa campus. She is board certified in Internal Medicine and has held additional qualifications in Geriatric Medicine. She is a member of the American College of Physicians and the American College of Physician Executives. She completed the VA Clinical Leadership Institute in 1999 and Leadership VA in 2000. She has completed the two year VISN20 Executive Development Program sponsored by VA and University of Washington. She was the Medical Support Local Organizing Committee Chair for the 26th National Veterans Wheelchair Games July 2006.